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Support Services

Setting You Up for Success

Getting started right means customizing your setup and installation, then helping you get the most out of your system.

Dedicated Support

Your Installation Professional
is with you through the
whole process.

Customized

Your POS and operational hub is customized to make the biggest impact on your success.

Local Experience

For 53 years we've been in the neighborhood or just a phone call away helping our clients.

Secure

Our QIR certified technicians ensure your system operates by PCI-DSS standards.

Planning Your POS system

Complete outline of the entire process from start to going “live”and beyond.

Each restaurant site and operation is unique. We work with you to make sure you meets the network & electrical requirements. And you are ready to expand or change your business.

For example: from employee lists, menus, modifiers, liquor lists, pricing, discounts, coupons, happy hours, manager level controls, etc.

Staging and testing of all of your hardware and software in our offices. This helps ensure that we are prepared to install and train you on a fully functional POS system.

On-site delivery and installation

Often, we start with a single terminal to begin with and build from there. We use this first stage to help refine your POS system and customize it to make the biggest impact on business, and continue training you throughout the process.

Our team of dedicated technical professionals are QIR certified by PCI-DSS standards, to ensure that your system operates in as secure a process as possible.

We are here to make it easy for you. After the hardware is installed we're by your side to help you run your POS efficiently and get the most from it to operate a successful business.

5 Star Support Long After the Sale

Our support staff are locally sourced IT and hospitality professionals who have walked a mile in your shoes.

Help Desk

Perfect for:
Established Owner that's Pretty Dialed In

  • Convenient On-Demand Help
    just a phone call away
  • Local Support agents available
    8 am until midnight - 7 days per week
  • On-site Support Services
    optional Addon - Pay for what you need
  • Month to Month Service
    no long term contract

Full Coverage

Perfect for:
Power Users & New Restaurant Owners

  • 5 yr Warranty Extension
    optional add on
  • Anyone can call Help Desk
    no limit on who can call
  • More than just a POS
    metrics & coaching for your restaurant success
  • On-site Support: Mon - Sat, 8 -5 p.m.
    local experienced help - no third parties

Ready to find out more?

We'll help you determine the right plan to match your business and budget.

What our clients have to say . . .

Why Finance with FPOS Group?

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Simple application/approval process

Finance installation & training costs in one lease

Potential tax savings under IRS Section 179

$0 purchase option allows you to own the system at lease-end

Get the POS solution you need NOW, pay for it affordably over time

ROI on the system will help pay for itself through its use

Conserve your working capital

Leasing options available as low as $189/ per month

Reduce your cost of waiting and ask about leasing your new POS system.