Use Shift4’s Skytab Handheld To Take Payment Anywhere
SkyTab is a great addition to your Future POS system
Shift4 has a device that allows Future POS customers the ability to take integrated payments anywhere. This is available to anyone on a newer version of software. The device easily fits inside your staff hands. The small form factor is great for taking payments tableside . Furthermore, this makes a great companion to taking curbside orders. The Skytab device allows for the user to print and/or email their receipt. Additionally, the customer can leave an internal review for management and ownership to review. The Skytab device is also great for taking payments remotely on deliveries. Click here to learn more about how SkyTab integrates into Future POS’s delivery capabilities.
Need to Take Payment Anywhere
The SkyTab device has WIFI as well as 4G capabilities built into the device. As long as you have internet connectivity, you can communicate transactions with your Future POS system. No longer do your customers have to hand you your card. This provides better security for your customers as they control the cash out process.
Furthermore, this speeds up the process of cashing out. It eliminates the need for your staff to go to a terminal to grab a receipt. Then present the receipt, followed by coming back to grab their payment. Finally they normally would have to grab their card and run the transaction and return their credit card receipt. Then your employees would still need to put in their tips. With SkytTab, a server can grab the device from their apron and have the customer ring themselves out. Not only does SkyTab save time in checking out, but when the customer enters the tip, it automatically cashes the ticket out with the tip added.
Need to Remotely Run Your Business
One feature that makes SkyTab more than just a payment device, is that it allows your customer to leave a review. This review is only available internally for management and ownership to use. The last step in the transaction is for a customer to leave this review. It uses a 1 to 5 star review. From the Lighthouse Business Management Portal you can track the reviews. You can run reports based on each customer, transactions, employees and reviews.
You can take it one step further and receive text message alerts on low reviews. You set the threshold for the rating that you want alerted on. This helps you whether you are in the building or not. If you are in the building you can head off a bad experience before they leave. If not in the building, when they leave their email address, you can message them and turn a negative into a positive immediately.
Finally, using the employee report, you can see what a server’s average review is. This is a good way to learn from your higher reviewed employees. You can look at your employees that are not performing well, and work with them to increase their ratings. SkyTab will create a better overall experience for your customers, leaving to more positive online reviews and repeat business.
Need to Market To Your Customers
Marketing has become more and more a necessity for running a business year after year. How do you even start doing so? Well with SkyTab and Lighthouse BMS, it makes it easy to start making email campaigns for your customers with a few button clicks. When a customer has their receipt emailed to them, you instantly get this email address. This address is stored in the Lighthouse BMS customer tab.
Another option in the Lighthouse BMS portal is engagement. Whether you’re a marketing novice or expert, this makes marketing to your customers easy. They create stock email campaigns and use the emails from all the receipts that were emailed. If you would like to create your own campaign, you can. Implementing SkyTab is a great component for marketing to your customers.
How Do I Implement SkyTab?
Any current Future POS customers should reach out to their sales representative to get the ball rolling to implement SkyTab on their system. Please contact FPOS Group and a specialist will be assigned to you.
However, if you are not a current FPOS Group or Future POS customer and would like more information on how we save our customer’s time and money please click the link below to set up a demonstration from our staff.